Frequently Asked Questions

 

What is the turnaround time on my order?
What are your payment terms?
How much does it cost to print a book?
Which tax rates will apply to my order?
Should I make an appointment before visiting the showroom?
Do you have a location downtown?
Do you accept returns?
What is your minimum print run?
Do you provide ISBN numbers?
Do you ship to the USA?
Do you quote over the phone?
It is my first time having a book printed. How can I ensure a successful result?
What other services does Sure Print & Design provide?
What type of binding do you recommend for a hardcover book?
What are the standard specifications for a paperback?
What are the dimensions for a novel book?
What type of bindings do you offer?
What is perfect binding?
What types of books can I print?
What is a hardcover book?
What is a softcover book?
What does 'saddle stitch' mean?
What is wire-o binding?
The benefits of wire-o binding
Why is my book slightly smaller than the original size?

 

 

 

What is the turnaround time on my order?

 

Short run printing is typically ready for pickup in 5-10 working days after proof confirmation. Large orders (generally orders over 500 units) take 6-8 weeks after proof confirmation. Turnaround is always specified with your quote.

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What are your payment terms?

 

We take, cash, company cheque, interact, email money transfers, international wire transfers and all major credit cards (3% surcharge). If you pay via the short-run online calculator the 3% credit card charge is waived.

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How much does it cost to print a book?

 

The price of book printing depends on the quantity of books, Trim size, number of pages, whether cover and interior pages are in color or black and white, the type of binding and shipping location. For print runs under 250 units please see our book price calculator.

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Which tax rates will apply to my order?

 

GST is 5% HST is 13%. Taxes may vary depending on your country, your location and the specific product you order. Speak with your account representative for further information.

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Should I make an appointment before visiting the showroom?

 

In order to provide you with the best service we encourage all our customers to make an appointment before visiting our show room. Appointments are available from 10am to 5pm Monday to Friday.

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Do you have a location downtown?

 

Currently we have one office in Richmond Hill, Ontario. We have plans to expand to new locations in the near future.

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Do you accept returns?

 

Due to the nature of our custom printed products they are non-resalable, therefore we are unable to accept returns. Proofs are provided free of charge when you place your order. If there are proven errors created from our end we will reprint the job to your satisfaction.

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What is your minimum print run?

 

2 units.

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Do you provide ISBN numbers?

 

If you require an ISBN number for your publication we can walk you through ISBN registration, it’s a very simple procedure. ISBNs are registered by the author, and once an ISBN number is obtained and sent to us, we are able to provide a corresponding bar code free of charge.

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Do you ship to the USA?

 

Yes, we do. In fact we ship to all major cities in the world. For specific delivery inquiries, please consult your account rep or visit our shipping page.

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Do you quote over the phone?

 

Because of the complexity of our pricing system, it is impossible to calculate the cost of books over the phone. Quote requests must be submitted to our online quote request link, and we generally get back to you within 24 hours.

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It is my first time having a book printed. What do you suggest to ensure a successful result?

 

It is vital to proof read your manuscript to make certain that grammar, spelling, artwork and all other aspects of your document are perfect - just as you wish to see them in the final printed version. We do our best to catch or avoid obvious errors, but it is up to you to ensure that the material that you provide to us matches your vision. We strongly suggest that you make certain that you follow our file specifications document. By paying close attention to the vocabulary, titles, graphics and dimensions, you will aid in ensuring a successful result.

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What other services does Sure Print & Design provide?

 

In addition to book printing Sure Print & Design also does customized products including restaurant menus, package printing, manuals, paper bags, die cut boxes, magazines, brochures, presentation folders, business cards, custom labels, postcards and stationary products. Special varnishing on package products including glossy varnish, matte varnish, embossing, debossing, foiling, shrink wrapping and spot varnishing.

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What type of binding do you recommend for a hardcover book?

 

We usually recommend case bound binding as this is the most common and preferred binding to use, although other options are available. With case binding, pages of the books are actually printed two pages to a sheet and folded, grouped in small sets called signatures and sewn together. The final stitched internal book is then trimmed and a hard cover (leather, cloth or vinyl) is attached to the printed internal document.

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What are the standard specifications for a paperback?

 

A paperback is characterized by a thick paper or paperboard cover, often held together with glue rather than stitches or staples. The standard specifications for a paperback are as follows: Text pages: Digitally printed with 1/1 black ink on 50lb uncoated white offset paper. Cover: Digitally printed 4/0 color outside on 12pt coated cover. Cover Finishing: Glossy lamination.

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What are the dimensions for a novel book?

 

5-1/2" x 8-1/2" is probably the most popular size, but 5-1/4" x 8" also works for these books. Memoirs are similar sizes. Longer novels move up to 6" x 9" to avoid becoming overly bulky.

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What type of bindings do you offer?

 

We offer a full range of bindings including saddle stitching, perfect bound, flexi bound, smyth sewn, side sewn, lay-flat, glue binding, hardcover case bound, coil bound and wire-o bound. Visit our binding options page for more information.


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What is perfect binding?

 

Perfect binding is the type of binding found on most soft-cover books on book store shelves. The pages and cover are glued together at the spine and the other three sides are then trimmed so that you end up with perfect edges. It has a very professional appearance and is relatively inexpensive to produce. The square spinal edge allows the book’s title and related information to be printed on the spine providing highly visible branding of the document.

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What types of books can I print?

 

If you have seen it on book store shelves - then generally we can print it. Our world class printing equipment and expert knowledge ensures that you not only get a result of the highest standard but that you have access to all the options necessary to ensure your project reaches its full potential.

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What is a hardcover book?

 

A hardcover book also known as hardback is a book bound with unbending protective covers. They may have flexible, sewn spines which allow the book to lie flat on a surface when opened, or have glued spines. Following the ISBN sequence numbers, these types of books are abbreviated by Hbk. Covers are usually made of cardboard covered with cloth, heavy paper, buckram, or occasionally leather). Hardcover books are often printed on acid-free paper, and are more durable than paperbacks. Hardcover books are more costly to produce and are more expensive. They frequently come with artistic dust jackets but a jacketless alternative is the dust jacket in favor of printing the cover design directly onto the board binding.

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What is a softcover book?

 

A softcover book, also known as paperback is a type of book characterized by a thick paper or paperboard cover, and often held together with glue rather than stitches or staples. Compared to case bound books, softcover books are lower cost books thanks to the use of cost-effective paper, glued bindings, and the lack of a hard cover. To create a softcover book all pages are stacked together and then glued along the spine edge with a very strong and flexible glue. After the pages have dried, a heavier stock paper is glued to the spine as a cover. Since there is no folding – except the cover – the pages are easy to line up and the edges of the finished book are very clean.

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What does 'saddle stitch' mean?

 

Saddle stitching refers to a standard book binding method in which folded sheets are grouped together one inside the other and then stapled through the fold line with wire staples. The staples pass through the folded crease from the outside and are settled between the centermost pages. Two staples are commonly used but larger books may require more staples along the spine.

 

By its nature, saddle stitching requires the book’s page count to be in multiples of four. Keep this in mind during your book layout to avoid any unplanned blank pages. The saddle stitching bindery operation occurs after the pages and cover have been printed, partially folded and settled together. After being joined by staples, the cover and pages of the book are folded tighter together. Some thicker saddle stitched books are trimmed along the edge opposite the spine to keep the pages uniform and neat in appearance. Saddle stitch is most commonly used in:

 

  • Programs
  • Wall calendars
  • Booklets
  • Newsletters
  • Pamphlets
  • Direct mailers
  • Comic books
  • Thinner magazines
  • Catalogs

 

The saddle stitch method is most effective for binding booklets and publications with approximately 64 pages or less. Books with more pages may not fold properly and may not lay as flat as desired when saddle stitched. Also, whenever laying out a book it is important to use sufficient blank space (margins) around the content of your pages. After the book has been bound, you don’t want any print buried too deep in the fold of the book’s spine or too close an edge that may be trimmed. To prevent issues such as these, it is always a good idea to check with your project manager in the early stages of book design.

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What is wire-o binding?

 

Wire-o Binding is a popular method for joining the pages and cover of a bound document. Wire-o binding offers many of the same benefits as spiral coil binding, but is more sophisticated in appearance. As such, it produces a high quality result. Also, it can accommodate pages and inserts of varying thicknesses, including dividers or index tabs made from heavy cardstock.

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The benefits of wire-o binding

 

1) The pages can be opened a full 360 degrees. A Wire-o bound book can fold all the way back upon itself and yet still remain flat, so it provides for easy reference while taking up minimal room on a desk or table. This makes wire-o binding an excellent choice for reports, directories, cookbooks, music books, instructional books, travel guides and maintenance manuals.

 

2) The pages turn easily and stay put. When opened, the pages of a wire-o bound book rotate around the wire loops with very little resistance. So, unlike a perfect bound or saddle- stitched book, the pages of a wire-o bound book have no spinal tension in them.

 

3) Wire-o binding can accommodate low page counts or high page counts. Wire-o loops come in a variety of sizes to accommodate books of varying thicknesses. The more pages the book has, the larger the wire device and loop diameter must be for proper function and aesthetics. In addition to the natural metal color of silver, wire-o binding is also available in certain painted colors.

 

4) Wire-o binding works well with index tabs. Because the wire-o binding method allows pages to turn freely and stay put without the need to manually hold them open, it is often the best choice for bound projects that require tabbed page dividers. Dividers with printed tabs are the perfect complement to any reference document – such as a reports, presentations and training manuals. directory, etc.

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Why is my book slightly smaller than the original size?

 

Due to limitations of the pre-press process, all 5.5 x 8.5, 6 x 9, 8.5 x 11, and 9 x 12 books will be 1-3mm smaller of the book compared to the original artwork. If this is a concern, please contact us for consultation.


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Instant Book Printing Price

Instant book price calculation is only available for orders of 250 books or less. For orders above 250 click here

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  • I wanted to thank your team for a job well done. I am very pleased with the results. - Chris | Author, ROSEMONT
  • My books arrived at the house today and they look great! - Alan | Author, MISSISSAUGA
  • The books are professionally produced and the service is terrific. - Patricia | Author, TORONTO
  • The books arrived this morning and they are absolutely perfect! - Tracy | Self-Publisher, NEW YORK, USA
  • I wanted to thank your team for a job well done. I am very pleased with the results. - Chris | Author, ROSEMONT

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Explore the variety of bindings we offer

The type of binding you choose will depend on several factors including the book genre, your budget and your target market. Our knowledgeable team will help you choose the right binding option for your project...

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