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Step-by-Step Guide to Placing an Order: Using the Online Calculator

Sure Print & Design offers a seamless process for custom book printing, ensuring that every step is clear and straightforward. Here’s a detailed guide to help you navigate through the ordering process:

Step 1: Use the Online Calculator to Place Your Order

Visit the Sure Print & Design Website

Navigate to the Instant Quote page on our website.

Calculate Your Price

Use the online calculator to determine the cost of your order. Enter the specifications of your book, such as the type of cover, number of pages, and quantity.

Add to Cart

Once you have calculated the price, add your order to the cart.

Checkout

Proceed to checkout. Enter your shipping information and payment details. We accept major credit cards.

Email Confirmation

After your order is placed, you will receive an email with your order number (this will be the number you use when uploading your files). 

If you have more than one book in your order, they will be separated by PO numbers on your invoice:

Step 2: Upload Your Files

File Requirements

You will need to prepare two separate PDF files: one for the cover spread of your book and one for the inside pages. Please refer to our file specifications for instructions on setting up your print files. 

Upload Files

After completing your order, the system will prompt you to upload your files. Ensure that your files meet the file specifications provided.

Step 3: Pre-Press Team Review

Initial Contact

Within 24 business hours, a member of the pre-press team will reach out to you via email.

Assignment of a Representative:

You will be assigned a representative to review your files. This person will check for proper bleed and margins, and ensure everything is ready for printing.

Step 4: Proofing

Printed Proof

If you opted for a printed proof, one copy of your book will be printed and sent to you for review. Shipping is not included.

Electronic Proof (eProof):

If you chose an eProof, it will be emailed to you for approval.  It is free for orders of 10 or more softcover books and 4 or more hardcover. Each additional eproof is $25.

Step 5: Proof Approval

Review the Proof

Carefully review the proof copy or eProof to ensure that it meets your expectations.

Confirmation

Send an email confirmation to your representative stating that the proof is approved and everything looks good to print.

Step 6: Printing

Begin Printing

Upon receiving your confirmation, the printing process will begin. The timeline for printing will depend on the specifics of your order and will be communicated by the pre-press representative.

Rush Orders

If you require a rush order, communicate with your pre-press representative to discuss the timeline and any additional costs associated with expediting the process.

Step 7: Shipping or Pickup

Completion

Once your order is completed, we will ship the books to your specified address.

Pickup Option

Alternatively, you can choose to pick up your order from our storefront at 110 West Beaver Creek Road, Unit 18, Richmond Hill, ON L4B 1J9. You will receive a pick-up notification once your order is complete, with instructions.

Step 8: Customer Support

Ongoing Support

We offer comprehensive customer support throughout the entire process. For any questions or assistance, you can contact us via phone or email, or refer to the FAQ section on our website.

Sure Print & Design is committed to providing high-quality printing solutions with exceptional customer service, ensuring that your book printing experience is smooth and satisfactory from start to finish.

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